Sunday, November 20, 2011

Grande Finale???...I sure Hope so!!!






Just when I thought things would quiet down a bit because most of our clients have already returned to Florida for the winter months, I was met with an unpleasant suprise when I checked a unit in Forest Glen the other day. I turned the key, opened the door and was met with what looked like a swimming pool that was obviously in the wrong place. Water, water, water...everywhere. See photo #1. Needless to say my heart dropped to my feet!!! How could this happen? We always have the water main turned OFF so I knew we had done our job so it had to be coming from outside the condo. After doing some preliminary investigating I was unable to determine where the water was coming from so I immediately contacted Tropical Isles Property Management and the Association Building President and advised them that we needed to get a plumber, Fire Sprinkler people and lawn maintenance people there ASAP to help determine the source of the problem. Once they arrived it was the plumber who discovered that a water main supply pipe to the upstairs unit was in fact leaking from under the building slab/foundation and was rising up through an inside wall in the guest bedroom. See photo #2. I notified the owner and contacted a Disaster Restoration Company and they are currently in the process of getting the unit back to it's original condition...removing all the carpeting, drying the place out with no less than 16 commercial blower/dryers. See photo #3. and doing what needs to be done as required by Florida Code. This experience is just one more reminder that having insurance on your condo is, not only Florida Law but also essential because the unit owner is responsible for any and all claims inside the walls of their unit regardless of who may or may not have been at fault! As for POM, it turned out to be just another day at the office!!!