Broker Slider Door Glass

Although this problem doesn't occur too often we've come across it on several occasions and still are unable to determine the root cause. While checking a veranda unit in Countryside we discovered that the glass on one of the slider door panels had shattered. At first we thought it was caused by an errant golf ball but although it was facing the golf course it was located in a spot where that would be almost impossible. We immediately notified the owner and then set off to get the glass replaced. We contacted a window repair contractor, gave them access to measure the glass panel and ultimately to replace the broken pane of glass. Unfortunately the glass was a custom size and had to be special ordered which would take several days to procure so in the meantime we had to do something to prevent the elements from getting into the unit. The panel was 81x42 inches so we had a large area to cover which in itself poses a problem. Fortunately we were able to use a large sheet brown paper that painters use as a drop cloth by securing it to the walls with tape. Total cost to the owner was $325 for the pane of glass and $85 for them to cleanup the broken glass chards. Our efforts cost $0...all part of doing our job!